Keeping Hope Alive

Apr 17, 2020 | by Major Frank Duracher

The Salvation Army is often the place where people come when they have no where else to turn. When the phone rang at The Salvation Army location in Beaufort, South Carolina, Captain Wanda Long began talking to an elderly woman who felt she was at the end of her rope.

“The lady had called one of our partner agencies, and she sounded very depressed,” Captain Long explains. “She told them she felt so alone, abandoned by her family, and that she believed only suicide would bring her relief.”

The agency first called the police to do a wellness check on her. The second phone call was to The Salvation Army, hoping that a visit and delivery of a food box would help.

“While trying to maintain social distancing, I didn’t intend to go inside her home,” Captain Long says, “but I could see what she desperately craved was human contact.”

She placed the food box on the lady’s table and sat a good distance from her just to have a chat.

“I prayed with her, and by the end of my time there she seemed much better. I told her that she was not completely alone—there are people who care for her and that she can reach out to us as many times as she needs.”

She also gave her The Salvation Army’s emotional and spiritual care hotline, 844-458-HOPE (4673), for her to call if she ever felt alone again. The hotline is staffed with trained emotional support employees to listen, to give comfort, and to pray with individuals who are feeling isolated and overwhelmed.

To this day, Captain Long checks in with her new friend daily to make sure that she never feels alone again.

“When this thing is over, I’m gonna give her the biggest hug!”

The thing that makes The Salvation Army unique is that we don't just meet a person's physical needs, we are here to meet their spiritual and emotional needs as well. Our locations have been in communities long before this pandemic started and will be there for many years later. We are always a phone call away for anyone in need.

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