The Salvation Army of Chatham County

The Salvation Army Chatham County Crisis Assistance Program is a social service agency
that assists individuals and families in various capacities to prevent homelessness and address the client's
basic needs that lead to self-sufficiency such as food, clothing, hotel vouchers, rental, and utility assistance.

Crisis Assistance Program Services Provided

Hours of Operation and General Information
Clients can apply for emergency assistance of Rent and Utility assistance Monday - Friday, 9:00 am - 3:00 pm. It is appointment-based and emergency walk-ins.

Utility Application: Download and Fill Out

To schedule an appointment for assistance with other areas call:
(336) 763-6400

Siler City Office
126 Village Lake Rd,
Siler City, NC 27344

Hours of Operation:
Monday - Friday 9:00 am - 4:30 pm

The Housing Crisis: Pathway to Success Program
An expansion of The Salvation Army Greensboro Crisis Assistance Program.  It is a comprehensive collaborative project to assist households at or below the federal poverty guideline with flexible service delivery that fills gaps of services in the community’s response to Homelessness, Housing Instability, Poverty, Unemployment, Underemployment, Childcare, Transportation, Mental Health and Substance Abuse for up to 2 years.   The Salvation Army Greensboro and Chatham County goal is to eliminate barriers and reducing challenges associated with people in a housing crisis by operating a housing crisis center.

Participants that are experiencing a housing crisis between the hours of 9:00 AM and 4:30 PM Monday – Friday can contact The Salvation Army of Chatham County at (336) 763-6400 to speak to a housing specialist to interview and determine the appropriate services needed based on each individual’s situation.  The hotline does not provide financial assistance.

Rent Assistance

• We do not provide rental assistance for households that live in subsidized housing, for example, income-based properties, Section 8 properties,
• To qualify for assistance:
  • You must live in fair market-rate housing to receive assistance.
  • You must show proof of income of individuals in the household.
  • Meet Health and Human Services 2018 Poverty Guidelines
  • Must have an eviction letter from the landlord or the court
  • Lease agreement and statement of what is due on the account
  • The client has not received rental assistance in the past two years
• Due to sustainability and funding restrictions, you may be required to show proof of income to receive rent assistance
• You must have a valid photo ID. Accepted forms of ID are Driver's License, State ID, Prison ID, Student IS, Work ID, Passport, or any government-issued ID with a picture on it. Birth certificates for children in the household
• In addition to the bill or past due rental statement/eviction notice, you need to bring proof of income and other monthly bills from the past 3 months and the current month. The client must provide receipts for all paid bills. Acceptable proof of income may include check stub, verification letter from employer stating pay rate and hours worked per week, unemployment letter, Social Security, Work First/TANF, Child Support, Veteran's Benefits, Worker's Compensation, Alimony, or contributions from other people with their contact information and amount given.

All items must be presented at the time of the appointment.

Utility Assistance

• You must be in a crisis situation to receive emergency assistance funds meaning you are facing a disconnection of either Duke Energy, Water, or Piedmont Natural Gas services within 48 hours
• The client has not received utility assistance in the past two years
• Must be past due, have a disconnection notice, or final notice. (Your name and account number must be on the bill).
• You will be moving and/or have had an inspection in 24-48 hours that requires their utilities to be turned on before they can move in.
• The household must meet income eligibility criteria in order to be eligible for assistance. Due to sustainability and funding restrictions, you may be required to show proof of income to receive utility assistance.
• You must have a valid photo ID. Accepted forms of ID are Driver's License, State ID, Prison ID, Student ID, Work ID, Passport, or any government-issued ID with a picture on it. Birth Certificate for children in the household.
• In addition to the utility bill, statement/disconnection notice, you need to bring proof of income, and other monthly bills from the past 3 months, and the current month. You need to provide receipts for all paid bills. Acceptable proof of income may include check stub, verification letter from employer stating pay rate and hours worked per week, unemployment letter, Social Security, Work First/TANF, Child Support, Veteran's Benefits, Worker's Compensation, Alimony, or contributions from other people with their contact information and amount given.

All items must be present at the time of the appointment.

Food Assistance

Food assistance is collaborated with:
West Chatham Food Pantry - Siler City
• Monday - 4:30-6:00 pm
• Wednesday - 12:30-2:00 pm
• Friday - 12:30-2:00 pm

CORA Food Pantry - Pittsboro
M-F - 10:00-2:00 pm

No referral is required, but you must have two forms of ID

• You need to present a picture ID and social security number for everyone living in your household to enter into HMIS.
• Households are eligible for food once per month.

Clothing Assistance

Clothing assistance is offered on Tuesday and Thursday from 9:00 am - 12:00 noon

Requests may be made for clothing to meet basic needs, such as warm clothing for winter months, layettes for a new baby, or diapers for infants and toddlers. There may also be requests for clothing following an emergency such as a fire. At times the need is for clothes for a special occasion for a person to be properly dressed for employment, for school, or to attend religious services.

To those clients requesting clothing, a clothing voucher is issued under the following conditions:

• Proper identification (picture ID, Social Security Number, wage stub, or birth certificate)
• This assistance is provided once every 3 months
• Clothing vouchers are not valid after 30 days.

Hotel Voucher

Management will determine if a stay can be provided. Determination is based on:

• Need
• Funding
• Feasibility
• Follow-up plan - on the waiting list for Rapid Rehousing or Permanent Supportive Housing

Proper Identification:

• (picture ID, Social Security Number, wage stub, or birth certificate)
• This assistance is provided once.

Additional services

Seasonal Assistance: providing food, toys, gifts, clothing, and cheer to needy children and adults during the Christmas holidays.

Summer Camp: affording children and senior adults the opportunity to attend The Salvation Army's residential camp in Denton, NC for a time for spiritual growth, fellowship, and recreation.