Frequently Asked Questions

Do you offer guest passes?

No, we do not offer guest passes to the general public. We present them only a few times throughout the year to our members.

Do you offer day passes?

No, we do not offer day passes.

Is the pool closed during the day?

Please always check our Aquatics Program Guide for updated hours before coming in. We have paper copies in our lobby and digital copies on the Aquatics Page on our website.

The pool is closed Monday - Thursday from 1 PM - 4 PM. It reopens again at 4 PM and closes at 8 PM. For Summer 2024, our pool closes at 1 PM on Fridays.

When there is lightning, we are also closed. Please sign up for our Pool alerts to inform you of our pool closures.

Text "SWIM" to 757-622-5762

Is camp open?

Camp Kroc is currently full. We open registration every year in March for members and in April for non-members.

Can I bring guests under my Silver Sneakers plan?

No, you cannot bring any guests under your Silver Sneakers plan. They must be under their own membership plan.

Can I leave my children at your facility and leave?

No, you must remain with your children at all times. If you are working out then you can register your children for Child Watch and Tween Room.

You can register your children 24 hours in advance by clicking the link below:

https://www.bit.ly/krocregistration 

When will RJ's Cafe open?

RJ's Cafe is currently closed due to staffing. We hope to revisit opening the cafe in the future.

How much is it for rental space or to book a birthday party?

We offer a number of rental spaces at different pricing. Feel free to click the link below to find out the pricing for our space rentals and birthday parties.

https://www.krochamptonroads.org/parties-and-rentals 

Do you provide assistance?

Although we are under The Salvation Army umbrella, we do not provide assistance at The Kroc Center. Contact the Social Services Department at Hampton Roads Area Command at 757-965-9012.